Answers for the when, where, how and I don't get its found here.....
I want to call for my deliveries. When is a good time?
We recommend calling our office when your tank gauge is reading between 3/8 and 1/4. This allows for plenty of time should inclimate weather occur or we experience unexpected high demand.
Is the price different depending on the amount of fuel I order or where I live?
No. The price of fuel is the same no matter how much fuel you order or where you live.
A fULL SERVICE FUEL OIL COMPANY
Do you offer any insurance programs?
Yes. We are now offering protection for your oil tank called Tank Guard. For a small annual fee, our technician will treat your tank with a liquid corrosion inhibitor called Tank Guard to your prequalified* above ground steel oil tank. While it is covered by the insurance, you will be eligible for a warranty credit of $1000.00 towards a replacement tank should it leak due to internal corrosion.
We also offer insurance for your burner /boiler.
It is also valid for one year upon qualification.
The policy includes one annual tuneup and most electrical parts. For more information please contact our office and we can send you a detailed contract and a price quote.
What is the minimum delivery amount?
Where do you deliver?
We deliver to the following cities and towns:
Andover, Arlington, Belmont, Bedford, Beverly, Billerica, Boxford, Burlington,
Danvers, Everett, Georgetown, Gloucester,
Lexington, Lynnfield, Malden, Medford, Melrose, Methuen, North Andover,
North Reading, Peabody, Reading, Rowley, Saugus, Somerville, Stoneham, Tewksbury, Wakefield, Winchester, Wilmington, Woburn
What should I do, if I loose my heat?
Check your oil tank to ensure you have fuel. Also check your thermostat to make sure the temperature is set higher than the room temperature. Keep in mind some thermostats need batteries. If yours does, be sure to check to see if they need to be replaced.
Once you have ensured you have fuel and your thermostat is operating normally,
give our 24 hour number a call at
781-665-5455. A service technician will be dispatched ASAP.
*Prequalification is required to enter the Tank Guard program. It must be an above ground steel tank with a maximum capacity of 330 gallons. Leaking tanks, tanks that have been repaired and underground tanks are not eligible. Our technicians can complete an inspection upon request if you are interested in joining the program to determine eligibilty.
I ran out of oil. What shouid I do?
Call our office at 781-665-5455. If it is during normal business hours, we will dispatch an oil truck immediately. If it is after normal business hours, our 24 hour answering service will dispatch a technician to get your heat on and get you through the night.
KEOHAN FUELS & TRANSPORTATION, INC